All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Components Operational
Punchh API Operational
Authentication API Operational
Management Dashboard Operational
POS API Operational
Webhook API Operational
POS DataSink API Operational
Punchh POS Control Center Operational
Background Processes Operational
Campaigns Operational
Data Exports Operational
Event Webhooks Operational
Segments Operational
Internal Data Sync Operational
Data Pipelines Operational
Partners Operational
AWS Operational
Cloudflare Operational
Databricks Operational
Cloudinary Operational
Tableau Operational
Sendgrid Operational
Mandrill Operational
Twilio Operational
Confluent Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Punchh API
Fetching
Management Dashboard
Fetching
POS API
Fetching

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Infrastructure Maintenance - No Downtime Expected
Completed - The scheduled maintenance has been completed.
Oct 22, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 21, 09:19 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 01:30 PDT
Scheduled - We are writing to inform you about scheduled maintenance as part of our ongoing efforts to upgrade platform versions and enhance the security and reliability of our services. During this maintenance window, our platform will undergo essential upgrades, including security patches, performance improvements, and new features designed for better management of cloud infrastructure and system scalability.

Customer Impact:

There will be minimal to no impact on our services.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Oct 22, 01:30 PDT
Punchh Platform Scheduled Hotfix - No Downtime
Completed - The scheduled maintenance has been completed.
Oct 22, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:00 PDT
Scheduled - We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 22nd October
Time: 02:00 PDT
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 22, 01:16 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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